Privacy policy

At Lissico Skin Care (“we”, “us”, “our”), your privacy and trust are our top priorities.
This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website or make a purchase through our Shopify-powered store.

By using our Services, you agree to the terms of this Privacy Policy.
If you do not agree, please refrain from using our website or providing any personal data.

1. INFORMATION WE COLLECT

We collect information directly from you and automatically when you interact with our Services.

1.1. Information You Provide

When you:

  • Make a purchase or create an account
  • Subscribe to our newsletter
  • Contact us via email or chat
  • Participate in offers or surveys

You may provide:

  • Full name
  • Email address
  • Phone number
  • Billing & shipping address
  • Payment details (processed securely by Shopify or payment gateways)
  • Feedback, messages, or product reviews

We never store your complete credit/debit card details.

1.2. Information Collected Automatically

When you browse our site, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Browsing behavior (pages visited, time spent, referring URLs)
  • Cookies and similar technologies

This helps us improve website functionality, personalize your experience, and analyze site traffic.

2. HOW WE USE YOUR INFORMATION

We use your data to:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Provide customer support
  • Improve our website, products, and services
  • Personalize offers and recommendations
  • Comply with legal and tax requirements

With your consent, we may send marketing emails, which you can unsubscribe from anytime.

3. SHARING YOUR INFORMATION

We value your trust — we do not sell your personal information.
However, we may share limited data with trusted third parties, such as:

  • Shopify (our e-commerce platform)
  • Payment gateways (for secure transactions)
  • Shipping & logistics partners (for delivery purposes)
  • Analytics and advertising providers (to improve performance and marketing)

Each partner is required to protect your data and use it only for intended purposes.

4. DATA RETENTION

We retain your data only as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Meet legal or regulatory requirements

When data is no longer needed, it is securely deleted or anonymized.

5. COOKIES AND TRACKING TECHNOLOGIES

Cookies help us personalize your experience and understand site usage.
You can control cookies through your browser settings.
Disabling cookies may limit certain features of our website.

We may also use tools like Google Analytics, Meta Pixel, or Shopify Analytics for performance and advertising insights.

6. SECURITY OF YOUR INFORMATION

We implement administrative, technical, and physical safeguards to protect your data.
Your personal and payment information is encrypted using SSL (Secure Socket Layer) technology.

Despite our best efforts, no online transmission or storage system is 100% secure.
If you suspect unauthorized access, please contact us immediately.

7. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing communications
  • Request data portability or restriction of processing

To exercise your rights, email us at info@ctop.in.
We will respond within reasonable time limits under applicable law.

8. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If you believe your child has shared data with us, please contact us for immediate deletion.

9. INTERNATIONAL DATA TRANSFERS

Since our store is hosted on Shopify, your data may be transferred to and stored in countries where Shopify’s servers are located, including Canada and the United States.
Shopify adheres to industry-standard data protection practices and privacy frameworks.

10. THIRD-PARTY LINKS

Our website may include links to third-party sites (e.g., Instagram, Meta, YouTube).
We are not responsible for their content or privacy practices.
Please review their respective privacy policies before interacting.

11. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect legal, operational, or service changes.
The latest version will always be available on this page, with an updated effective date.

12. CONTACT INFORMATION

For questions, requests, or complaints regarding this Privacy Policy, please contact:

Lissico Skin Care
📧 Email: info@ctop.in
🏢 Address: B-7, Gopalnagar, Behind Jantanagar, Chandkheda, Ahmedabad-382424
📞 Phone: +91-8866876292
💳 GST No.: 24AAKCC1392A1Z3

13. CONSENT

By using our website or making a purchase, you consent to this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.